Privacy Policy
Effective Date: October 26, 2025
Aurora Creative Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, auroracreativestudios.com (the "Site"), and our services, including photography and videography services in Seattle, Washington (the "Services").
1. Information We Collect
We collect several types of information from and about you, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you provide to us when you contact us, request a quote, or use our Services.
- Payment Information: If you purchase our Services, we collect payment information, such as your credit card details or other payment method information. This information is processed securely by our payment processors, and we do not directly store your credit card details.
- Usage Data: We collect information about how you use our Site and Services, such as the pages you visit, the links you click, your IP address, browser type, operating system, and access times. This information helps us understand how our users interact with our Site and Services and allows us to improve them.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity. Cookies are small text files that are stored on your device when you visit a website. We use cookies to personalize your experience, analyze trends, and administer the Site. You can control cookies through your browser settings.
2. How We Use Your Information
We use your information for various purposes, including:
- Providing and Improving Our Services: We use your information to provide you with the Services you request, such as photography and videography services. We also use your information to improve our Site and Services, develop new features, and personalize your experience.
- Communicating with You: We use your information to communicate with you, such as to respond to your inquiries, provide customer support, send you updates about our Services, and notify you about changes to this Privacy Policy.
- Processing Payments: We use your payment information to process payments for our Services.
- Marketing and Advertising: With your consent, we may use your information to send you marketing and promotional materials about our Services and other products and services that we think may be of interest to you. You can opt out of receiving these communications at any time.
- Legal Compliance: We may use your information to comply with applicable laws and regulations, respond to legal requests, and protect our rights and interests.
3. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share your information with third-party service providers who assist us in providing our Services, such as payment processors, hosting providers, and marketing service providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with our business partners, such as vendors we work with for event photography, to provide you with the Services you request.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, such as a subpoena or court order.
- Other Parties with Your Consent: We may share your information with other parties with your consent.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect your information during transmission.
- Storing your information on secure servers.
- Limiting access to your information to authorized personnel only.
- Regularly monitoring our systems for security vulnerabilities.
Despite these measures, no security system is impenetrable. We cannot guarantee the security of your information. In the event of a data breach, we will notify you as required by applicable law.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected, including providing you with our Services, complying with legal obligations, resolving disputes, and enforcing our agreements. We may also retain anonymized or aggregated data for analytical purposes.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
7. Children's Privacy
Our Site and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site and Services after any changes to this Privacy Policy constitutes your acceptance of the changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Aurora Creative Studios
1200 Alaskan Way, Suite 401
Seattle, WA 98101
Email: [email protected]
Phone: (206) 555-2872
10. Data Protection Officer
Our Data Protection Officer is available to address any questions or concerns regarding your personal data. You can contact her at:
Elena Rodriguez, Data Protection Officer
Email: [email protected]